The City of Ballarat has achieved a reputation for ICT success. In order for Ballarat to maintain and develop its position as a regional centre for ICT, it is imperative that the region has a critical mass of ICT related organisations. By housing a density of ICT firms, local suppliers and users, Ballarat will be able to reap scale economies concerning access to common services and support infrastructure. In 2007 Ballarat has over 80 organisations which can broadly be classified as ICT firms.

Ballarat has particular strengths in the proportion of organisations within the software development (e.g. application development, web-based application development, games) and ICT related services (e.g. ICT consulting, training and education services, repair and maintenance services, data processing, information storage and retrieval) sub-sectors. However, consistent with the national trend, Ballarat does not have a strong representation of computer-related hardware designers or manufacturers.

The Ballarat ICT sector depends on micro businesses and a few larger SMEs, with only a relatively small proportion of firms having more than 100 employees. The ability of Ballarat to attract large and multi-national ICT companies will play an important role in its development. Larger organisations can spill-over knowledge and create a link between local and global technology developments, business trends and practices. Such benefits are essential for the competitiveness of the local ICT sector, in order to respond to global market and technological developments. In co-operation with larger organisations, Universities and smaller local exporters can play a similar role in linking the local industry with the rest of the world.