The research underpinning the strategy development involves developing an understanding of a number of critical aspects that are implicit in the task of planning for the future. These are:
- Understanding the desires and intentions of the community and stakeholders.
- Understanding the social, business and ICT context sufficiently to determine what goals are reasonable, given the desires and intentions.
- Determining what needs to be done to achieve these goals.
The approach taken in this instance was to undertake:
- Consultation - both wide ranging and intensive consultation with the community and stakeholders.
- Obtain expert opinion - on ICT and on ICT business.
- Gather data on ICT and ICT business performance at the global level, the national and regional level and analyse this data to provide a sound context and insight for moving forward.
- Explore possible scenarios and creatively look for opportunities that connect well with the plausible ICT and business development trajectories and the aspirations of stakeholders.
The four components of this approach are described in Figure 2. Consultation, Data Analysis, Expert Opinion and Creative Thinking, and are brought to bear on the central requirement of generating a strategy to achieve goals and targets alongside the major trends.
Figure 2 - Research development
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